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Frequently asked questions
General
Setting up FAQs
What is Terrier Fitness? Terrier Fitness is a platform for live, coached online workouts and fitness travel, bringing together a community of runners, cyclists, and triathletes of all backgrounds. We've been coaching athletes online, in person, in groups, and 1-on-1 since 2005.
Who are the classes and programs for? Whether you're a spinning enthusiast or a full-blown athlete, our programs and livestream classes are designed to work for all backgrounds and skill levels, with options for Beginner/Intermediate and Intermediate/Advanced athletes.
How do I get started? The best place to start is our Plans & Pricing page to choose a membership, or the Booking page to reserve your first class. If you're not sure where to begin, feel free to reach out to us at terrierfit@gmail.com.
Livestream Classes & Membership
What does the All In monthly livestream membership include? Our All In membership combines livestream coaching with group programming, giving you access to:
13-14 livestream classes per week across bike, run, and strength.
On-demand videos if you miss a live session.
Periodized schedules broken into phases for endurance, strength, speed, and taper.
Four-week program blocks, organized for easy follow-along.
A 15% discount on all cycling and adventure camps, including the April 2026 triathlon camp in Sicily, and on Terrier gear.
Interactive support, with training and scheduling questions answered live during sessions.
Can I switch between programs (e.g., from Cycle to Run)? Yes! With the All In membership, you can move between programs as your training needs change. Each schedule is periodized and designed to work together as part of your overall training.
What happens after I finish a specific program? Once you complete your program, you can downgrade to our general weekly livestream membership to maintain your fitness momentum without interruption.
What if I miss a live class? No problem — every livestream class is recorded and made available on-demand, so you can complete the session at your own convenience.
Where can I see the class schedule? You can view our full livestream class schedule on the Schedule page.
How do I book a class? Classes can be booked through our Booking page. Once confirmed, you'll receive details on how to join the livestream session.
Training Programs
What training programs do you offer? We offer structured, periodized programs in:
Strength – a 12-week program (2/24-5/5) focused on overall strength for swimming, biking, and running.
Cycle – a 12-week program (2/24-5/5) to help build strength and endurance ahead of the summer cycling season.
Triathlon – a 25-week program (4/5-9/21) for Olympic, Half, and Full distance races, with a primary focus on Ironman Italy in September.
Run – a 24-week program (5/19-11/2) for marathon and half-marathon training, including the NYC Marathon or other fall races.
Visit the Programs page for full details on each.
I'm training for a different race than team races — can I still join? Yes. While our schedules are built around key target races (such as Ironman 70.3 Sardinia in June and fall marathons, you're welcome to join training sessions for any race you're preparing for, including races from late August to early October.
Do you offer corporate fitness programs? Yes, we offer Corporate fitness management programs. Visit the Corporate page or contact us for more information about bringing Terrier Fitness coaching to your organization.
Fitness Travel Adventures
What travel adventures do you offer? We organize fitness travel experiences including:
Cycle Across Sicily
Tri Around Sicily
Triathlon Sicily
Florida Triathlon Camp (Clermont)
These trips combine training, adventure, and community in some beautiful destinations.
Do members get a discount on travel adventures? Yes — All In monthly livestream members enjoy a 15% discount on all cycling and adventure camps, including the April 2026 triathlon camp in Sicily.
Where can I find the schedule for the Florida camp? You can find details on the Clermont Schedule page.
How do I book a travel adventure? Reach out to us via our Contact page or email terrierfit@gmail.com, and we'll help you with availability, pricing, and booking details for upcoming adventures.
Programs & Resources
What is "Music Video Sunday"? Music Video Sunday brings back our popular "pick your video ride" sessions — a fun way to mix up your training with themed video rides. Check the Music Video page for more details.
Do you provide nutrition guidance? Yes, we have resources on Nutrition, as well as a dedicated Check List to help you prepare.
What other resources are available to help me prepare for race day? We have dedicated pages to support you throughout your training and racing journey, including:
Race Week tips
Transitions guidance (for triathletes)
Post Race recovery information
Equipment recommendations
Coaches & Community
Who are the coaches? You can meet our coaching team on the Coaches page.
Who is Bolt? Bolt is the Terrier Fitness mascot! You can learn more about Bolt on the Bolt Mascot page.
Can I see photos from past classes and trips? Yes, check out our Photos page for a look at our community in action — including our fitness travel adventures.
Is there a Terrier Fitness TV or video content? Yes, visit our TV page for additional video content.
Shop & Gift Cards
Do you sell merchandise? Yes, visit our Shop for Terrier Fitness gear and merchandise. All In members also enjoy member discounts on Terrier gear.
Can I buy a gift card for someone? Yes! Gift Cards are available and make a great gift for the fitness enthusiast in your life.
Account, Billing & Policies
How do I cancel or change my membership? You can cancel or make changes to your membership by contacting us at terrierfit@gmail.com. For full details, please see our Refund Policy.
What is your refund policy? Refund eligibility depends on the type of purchase (membership, program, travel adventure, gift card, etc.). Please see our full Refund Policy for details.
How do you handle my personal information? We take your privacy seriously. Please review our Privacy Policy to learn how we collect, use, and protect your information.
What are the terms for using the Site and Services? Our Terms & Conditions outline the rules for using our Site, classes, programs, and travel adventures, including important health and safety disclaimers
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Still Have Questions?
If you didn't find the answer you're looking for, we'd love to hear from you! Reach out via our Contact page or email us directly at terrierfit@gmail.com.
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